According to the Two Factors Theory of Frederick Herzberg people are influenced by two factors. Satisfaction and psychological growth are a result factors of motivation factors. dissatisfaction was a result of hygiene factors. Herzberg developed this motivation theory during investigation of 200 account and engineers in the USA.
Hygiene Factors: Hygiene factors are job factors that can cause dissatisfaction if missing but do not necessarily motivate employees if increased. Pry working condition supervisors company policies fringe benefits these factors help prevent dissatisfaction.
Motivation Factors: Motivating factors intrinsic factors, such as achievement, recognition, the work itself, responsibility, advancement and growth. People will be either satisfied or not satisfied. Achievement responsibility work itself recognition growth advancement these factors promote satisfaction.
The following table present the top six factors causing dissatisfaction and the top six factors causing satisfaction, listed in the order of higher to lower importance.
Factors Affecting Job Attitudes
Learn more about Two Factor Theory.here.
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